Blind Spot: Illuminating the Hidden Value In Business

Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers. In Blind Spot, you'll learn how exceptional organizations--from Disney to Instagram--innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business--and even your shareholders.

• | Author: Steve Diller, Nathan Shedroff, Sean Sauber
• | Publisher: Two Waves Books
• | Publication Date: Nov 02, 2016
• | Number of Pages: 248 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1933820691
• | ISBN-13: 9781933820699